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Cookies Policy

Information about our use of cookies 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. They are harmless files which help improve your experience. 

We use the following types of cookies:

  1. Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
  2. Analytical/performance cookies: These are cookies which allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  3. Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember any preferences you may have set.
  4. Advertising or tracking: We promote ourselves on third-party sites and use cookies to let you know about what we think you'll be interested in, based on your previous visits to our Site. The cookies help us understand how effectively we're doing this and limit the number of times you see our promotions. We also include links to social networks such as Facebook, and if you interact with this content, the social networks may use information about your interactions to target advertising to you on their websites.

The data in the cookies is used for website performance purposes, analytics purposes, functionality purposes, advertising purposes and tracking purposes only. However, we do make use of the functionality of other services which may use information from cookies (again for website performance purposes, analytics purposes and functionality purposes only). Although we do not share cookie data with anyone else, we may do so to the extent we use those third party services. Although any data shared is not personal information about a user, we thought we would let you know what we are doing. For example, some cookies use Google Analytics services to record anonymous information about a website visitor like pages visited and web browser used. Google’s Privacy Policy is here: https://policies.google.com/privacy?hl=en&gl=uk

We audit the types of cookies that are used on our Site, but it is possible that the services we use may make changes to their cookie names and purposes. Some services, particularly social networks such as Facebook and Twitter, change their cookies regularly. We always aim to show you up-to-date information, but may not be able to reflect these changes in our policy straightaway.

Cookies we use

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie name Expires   Information about the cookie 
basketid  30 days Stored when item is added to the basket for completing a purchase.
__RequestVerificationToken  

At the end of the browser session.

This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. The main purpose of this cookie is: necessary for operation of the website.
 
_ga  2 years after placement. This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. The main purpose of this cookie is: performance enhancement of the website.

_gid  24hrs This cookie name is associated with Google Universal Analytics. It stores and updates a unique value for each page visited. The main purpose of this cookie is: performance enhancement of the website.
cookieconsent_status  12 months This cookie indicates when you have accepted the Cookies pop-up (to tell us you have accepted cookies). The main purpose of this cookie is: necessary for operation of the website.
 
_gat
1 minute after placement  This cookie name is associated with Google Universal Analytics and is used to throttle the request rate, thus limiting the collection of data on high traffic websites. The main purpose of this cookie is: performance enhancement of the website. 
_gat_UA-282896-1
24 months This cookie is the Google Analytics account number. The main purpose of this cookie is: performance enhancement of the website.
 
_gali  12 months  These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.
The main purpose of this cookie is: performance enhancement of the website.
 
SC_ANALYTICS_SESSION_COOKIE
10 years  This cookie is associated with the Sitecore content management system. It is used for web analytics and tracks the pages visited by a user within a single session.
The main purpose of this cookie is: performance enhancement of the website.
 
ASP.NET_SessionId
expires at the end of the session
This is a general purpose platform session cookie, used by sites written with Microsoft .NET-based technologies. It is used to maintain an anonymised user session by the server. The main purpose of this cookie is: necessary for operation of the website.
 
SC_ANALYTICS_GLOBAL_COOKIE  2028-03-29
10 years 
 This cookie name is associated with the Sitecore Content Management System and is used for web analytics to identify repeat visits by unique users.
The main purpose of this cookie is: performance enhancement of the website.
.ASPXAUTH  12 months  This is a general purpose platform session cookie, used by sites written with Microsoft .NET-based technologies. It is commonly used to identify a logged-in user to enable access to secure areas of a site.
The main purpose of this cookie is: necessary for operation of the website.
 

Third parties

When you use our site you may see cookies being delivered by third parties. The information below shows the main cookies that you may see and gives a brief explanation of what each cookie does.

Google Adwords

We also use Google Analytics remarketing-features cookies to optimise Google search results based on users' previous visits to our Site. User data is all anonymous. Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy and Google's privacy policy and cookie policy.

Facebook

Facebook uses cookies when you share content from our Site on Facebook. We also use Facebook Analytics to understand how our Facebook page and Site are being used and to optimise Facebook user activities based on users interacting with our Facebook content. User data is all anonymous. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy, and Facebook's privacy policy and cookie policy.

Twitter

Twitter uses cookies when you share content from our Site on Twitter.

You can find more information at https://help.twitter.com/en/rules-and-policies/twitter-cookies

How can I control or delete cookies?

The majority of web browsers automatically enable cookies as a default setting. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You may also use third party software to do this. You can find instructions on how to do this by clicking 'Help' in the menu bar, or following these browser-by-browser instructions from AboutCookies.org

For Google Analytics cookies you can also stop Google from collecting your information by downloading and installing the Google Analytics Opt-out Browser Add-on.

If you want to delete any cookies already on your computer, you'll need to locate the file or directory that your computer stores them in – this how to delete cookies information should help. Please note that by deleting or disabling cookies used on, and by, our website you will not be able to access all or parts of our site or all the functionality of the site.